Insurance

Optional insurance for your student device, covering theft, burglary, or robbery, is provided by SAFEWARE on behalf of the school district.  Following are details you will need to secure a policy for the 2019-2020 school year:

COST

  • N24 Lenovo Laptop coverage for one year is $4.24
  • Lenovo 300e Laptop coverage for one year is $4.64
  • iPad coverage for one year is $4.17

 WEBSITE (to establish coverage)

  • my.safeware.com  (not www.safeware.com)
  • userid = mcs
  • password = rebels
  • This portal will be open on August 6, 2019 and close on September 15, 2019.  After this window, parents must bring the device to school and write a check for coverage.

MISC.

  • Please have the device serial number handy to complete the enrollment form. On a laptop, the number is located on the bottom of the device and begins with "service tag S/N".  On the iPad, go to Settings --> About --> Serial Number.  DO NOT USE THE A000012345 ASSET TAG/BARCODE. It is not the serial number and will cause errors with your policy. 
  • Should theft, burglary, or robbery occur, Safeware will require a police report, filed with the police department  within five (5) days. You then have 60 days from the date of the loss to complete a claim through the central office @ 833 Lawrence Ave.
  • Any claim will be paid to Maryville City Schools for replacement of the device.
  • Should questions arise, the telephone number for help at Safeware is (614) 643-3145 or the district office at (865) 982-7121.
  • Should you experience theft, burglary, or robbery and need to complete a claim against your insurance policy, the claim form link is provided below.

  LINK TO CLAIM FORM